ordering and shipping policy

Shipping charges are based on UPS which are displayed in your cart during the checkout process. For your order to be processed quickly please provide complete and accurate shipping address. UPS will not deliver to a P.O. Box. Once your order is submitted you will receive an email confirmation. The order will be processed and shipped the next business day and UPS tracking information will be emailed to you. Delivery time is calculated according to actual "business days" and does not include weekends, holidays or the day the order is shipped from our location. UPS expedited options are also available and must be received by 11 a.m. (MST) for same day shipping. Please refer to the UPS map below to determine the delivery time to your location.

Shipping via UPS

International Shipping charges do not include customs fees, duties or taxes. All applicable fees are the sole responsibility of the customer. For more information please consult your local customs office. Motherlove will not be responsible for any additional duties, taxes or fees that may occur at the time of delivery. All international sales are final.

privacy policy

secure online ordering

Motherlove uses a 256-bit SSL certificate from Trustwave. This SSL Certificate provides encryption for increased security on transactions involving sensitive information, such as credit/debit card numbers so that this personal information can be transmitted over the internet securely.

information we collect

Our web-server tracks and analyzes non-personal information such as IP address, browser type, domain name, and length of time of visitors on our website for statistical information. If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit/debit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order and to notify you of the status of your order.


This site contains links to other websites. Motherlove is not responsible for the privacy practices or the content of these websites.

e-mails to us

E-mail links on our website allow you to contact us directly with any questions or comments you may have. We read every message and do our best to reply promptly. The information you send us is used to respond directly to your questions and comments.

contacting us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Motherlove Herbal Company
1420 Riverside Ave
Suite 114
Fort Collins, CO 80524
(970) 493-2892

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