Ordering and Shipping Policy
Motherlove Herbal Company is located in Fort Collins, Colorado. For your order to be processed quickly, please provide a complete and accurate shipping address. Once your order is submitted, you will receive an email confirmation. The order will be processed and shipped the following business day, and tracking information will be emailed to you. Delivery time is calculated according to actual "business days" and does not include weekends, holidays, or the day the order was placed. All shipping times are estimates and delivery time is not guaranteed.
APO / FPO packages are shipped via U.S. Priority Mail, which normally takes 10-15 days to most locations. Remote locations can take as long as 30 days to receive packages. We do not ship to international locations.
Motherlove has a satisfaction guarantee on all of our products. If you are not completely satisfied with a product, you may ship it back to us for a full product refund. Motherlove will only refund the cost of the product, not any shipping charges. All return shipping charges are the responsibility of the customer. Motherlove will only refund products purchased directly from motherlove.com. All other Motherlove products must be returned to the place of purchase for a refund.
E-mails to Us
E-mail links on our website allow you to contact us directly with any questions or comments you may have. We read every message and do our best to reply promptly. The information you send us is used to respond directly to your questions and comments.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
Motherlove Herbal Company
1420 Riverside Ave. Suite 114
Fort Collins, CO 80524